A competent BPO professional with over 18 years of experience. Proficient in heading large diverse multi geo teams and applying leadership skill, planning & executing. Hands on Experience in managing clients and businesses in domains like Healthcare, Travel & Leisure, Technical Support, Sales and Customer service.
Specialties:
- Thought Leadership
- Business Transformation
- Customer Experience Management
- Solutions
- Operations Management
- Quality, Training & Workforce Management
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