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A hybrid agent building upon 9+ years of marketing, technical writing, and design experience, I am pursuing both a creative and technical role where I can partner with key players to create a consistent user experience. Major achievements include helping win major IT support contracts with Facebook, Google, and eBay by formatting, editing, and proofreading sales presentations and RFP responses; obtaining 80+ positive company recommendations as a result of spearheading implementation and team training on an inexpensive recommendation platform; and designing a model run book website with interactive overview, procedures, and flowcharts. 

Immensely observant and like a sponge when soaking u...

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