An experienced professional with a broad set of skills ranging from credit and operational risk management, banking services, human resources; change management and public relations to process improvement and communications. Passionate about quality, customer service and attention to detail.
Over 47 years experience within three of Australia’s major banking groups and together with extensive involvement in volunteer and community organisations.
I have a strong focus on the governance, policy development and risk advice gained within the operational risk management framework activities including APS115 (APRA Prudential Standard) and ISO 31000 at a group level at the Commonwealth Bank...