ISO 20000: 2011 Lead Auditor responsible to drive periodic audits to ensure defined processes are adhered to and implemented in the engagements in the right spirit for all IT infrastructure services engagements in Chennai location.
Implement and review ISO 20000:2011 IT service Management standards for the engagements in Chennai Location to demonstrate their capability for the design, transition, delivery and improvement of services to fulfill its service requirements. To monitor, measure and review the engagements service Management processes and services.
Specialties: Quality Management System , ITIL V3 - Intermediate : Service Operation , Transition , Design , ISO 20000 , Certif...