Amit Gupta ( amitgupta.amit@gmail.com)
Personal Information
Organization / Workplace
New Delhi Area, India India
Occupation
SDL ( Tech Accounts) at R Systems
Industry
Technology / Software / Internet
Website
http://www.rsystems.comAbout
Service Delivery Leader
IT Helpdesk | Technical Support Operations | Transitioning |
High Energy. focussed and results-oriented professional with 15+ years of extensive experience in IT and ITES Operations with exposure in the areas of IT Helpdesk Operations, Technical Support Operations, Service Delivery, Process Improvement, Client Relationship Management, Training & Development and Project Management. Equipped with critical thinking skills and an eye-for-detail in equal measure; skilled to derive insights from Data Analysis to drive process improvements that produce dramatic results. Sensitive to the dynamics of cross-cultural workspaces; successfully coordinated operations with tea...
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