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A self motivated individual with 15 years of experience in IT Service Operations – End User Services, Remote Infrastructure Management, Customer Relationship Management, Service Desk Operations, Vendor Management and Project Management. Has been managing customer relationships across EMEA and North American regions.

Has overall 12 years of supervisory and managerial experience with a current span of 700 plus people and revenue ownership of close to $40 million per annum.

Has developed excellence in transition of new business and has successfully completed multiple transitions in the last couple of years. Service delivery continues to be a forte.

An exemplary communicator with excell...

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