Personal Information
Organization / Workplace
New Delhi Area, India India
Occupation
Network Voice Engineer at Fareportal
Industry
Technology / Software / Internet
About
5+ years of experience in Cisco Contact Center (UCCE Technical Design, Support & Implementation) Cisco ICM Scripting, Cisco VOIP infrastructure/multiple clusters deployment and support, Service Delivery, Vendor & Client services management. Experience in multi-site customer contact Centre operations environments in a consulting or large system administration role and knowledge of best practices. Generating project documentation and network configurations, including detailed test plans for the highly complex networks.
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