18 years of experience acquired working with technology, sales and services for multinational and national companies in Latin America acting in several areas such as technical, consulting, sales, start-up, post-sales and operations. Strong experience in sales and operations with important results through building and leading high performance teams. Skills highlights:
- P&L management.
- SPOC (Single Point of Contact), Call Center, Service Desk, SAP Support, Access Management, Field Support, Asset Management, Incident, Problem & Crisis Management.
- IT Service Management Consulting.
- Governance & Quality Services.
- Sales Strategy & Business Development.
- Leadership.
- Team Building.
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