For the past 12 years Andy has operated as the Business Improvement, HR, IR, OD & Change Management Practice Lead within a prominent consulting organisation. He has also previously worked as a business improvement analyst and change manager with an international consulting organisation focussing specifically on Change, Business Process Re-engineering, Organisational Development, Productivity and Quality improvement, technology implementation and ‘installation’ of transformational culture change in large scale improvement initiatives within major corporations.
He is a qualified facilitator and leader of the certified Phillip Crosby Quality & Customer service improvement process and has