- Manage the day to day Team and Market (General Reservation and Travel Agency support) activities in order to achieve K.P.I.;
- Analyze Team and Market statistic to identify areas of improvement;
- Analyze forecast and budget;
- Day to day coordination, distribution and handling of Market services and Product information;
- Perfoming Quality coaching, spot checks and feedaback;
- Liase with Market Coordinator, Key Account Managers in order to boost sales and maintain competitive advantage;
- Liase with Senior VIP Manager in order to organize top individual assistance for top customers transiting in German major airports;
- Liase with Operation Department with the aim of planning the ...