• Efficient in gathering, detailing, documenting and validating the requirements in a format that is useful to the business users and the developers
• Proficient in authoring Business Requirement Documents (BRD), System Requirement Specifications (SRS) and identifying interfaces and business process specifications.
• Experienced in creating Use Case Diagrams, Activity Diagrams, Business Process Models, Work Flow Diagrams, Data Flow Diagrams, Flow Diagrams (Business and Navigation), Sequence Diagrams, Process Flows (Business and System) using Unified Modeling Language (UML) and UML modeling tools such as MS Visio.
• Worked on Customer Relationship Management (CRM) application.
• Involved ...