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Gurgaon, India India

Lead - Learning & Development

Finance / Banking / Insurance

I am a MBA with 8 Years of experience in insurance & annuties .Currently working as a team lead for last two years with a Canadian insurance process.Primarily manage Process,People & Client/Cusstomer. Deals in managing Backend financial service operations by applying techniques like lean & Six sigma.Also,keep the employees engaged by better people management skills. A dynamic professional with 8 yrs of experience in: - Operations Management - Process Management - New Account Migration/Transitions - Training - Client Relationship Management - Customer Service - MIS Reports / Documentation - Team Management - - SLA Management â–¡ Currently handling the role of a Assistant Manage...