• Responsible for overall reservations & set-up of revenue management.
• Responsible for making, assigning and achieving budgets for reservation department (both off line & online line sales). Lead & manage the reservation team to achieve budgeted & forecasted revenue, through conversion of reservation calls to sales, whilst delivering customer satisfaction.
• Managing the business forecast, rate/inventory control across all distribution channels, strategic selling, budgeting & making regular revenue reports.
• Analyzing the key revenue generating channels, tracking the key performance indicators; addressing weekly yield updates through weekly meetings, focusing on revenue genera...