Personal Information
Organization / Workplace
Albany, New York United States
Occupation
EDI Functional Analyst
Industry
Technology / Software / Internet
About
• A MBA, PMP and ITIL certified professional with 12.5 Years of rich experience in IT service and consulting matrix organisations with 5 years of experience in Project Management, Delivery Management, and Service Management in onsite offshore delivery model.
• Currently working as Production support Manager CSC/NYSOH-Health Insurance Exchange project.
• Proven success turning around at-risk accounts and driving improvements in servicing levels and customer satisfaction and deliver quality result managing the given constraint.
• Have experience in both water-fall model and agile methodologies.
• Sound domain knowledge of Automotive Industry, Retail & Health Care Industry.
• ...
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