An Independent Consumer Services Professional with a Master of Computer Science degree and an engineering passion with over 9 years of experiences in the areas of Operations, Client Servicing and Technical Support. Resourceful at maintaining business relationship with clients to achieve quality product and service norms by resolving their service related critical issues. Strong communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly & utilise the same in a productive manner.
Well versed with Consumer Electronics, Home Appliances, Complete IT Products, CDMA and GSM technology.
Specialties: Customer Service,
Service Channel Manageme...