Experienced in delivering digital initiatives projects within telecommunication industry. The initiatives involved various digital practices such as: digital operating model, digital experience store, digital customer service capabilities, and digital assistant.
Strong background and demonstrated history of working in the information technology, service, and telecommunication industry for 10 years.
Skilled in Business Process, Analytical Skills, Requirements Analysis, Customer Relationship Management (CRM), Machine Learning, Data/ System Architect, and System Integration. Strong business development professional with a Bachelor's degree focused in Information Technology from Institut...