Highly accomplished Test & Project Manager with a verifiable track record of managing complex IT projects and exceeding expectations. Practiced in clarifying business requirements, performing gap anlaysis between goals and existing procedures/skill sets, and designing process and system improvement to increase productivity and reduce costs. Extensive experience in the implementation of CRM, Business Intelligence, Web Applications, Shared Services (Demand Management), Wealth Management system and Billing. Strong interpersonal skills, highly adept at diplomatically facilitating discussions and negotaitions with stakeholder. Recognised project and test management skills, consistently deliver...