•Develop and manage Project Implementation Plan for assigned projects which shows prioritization, timelines, target completion dates, cost benefit analysis and manpower
•Provides immediate assistance and resolution to user’s issues, inquiries and requests.
•Ensures that resolutions are properly documented and communicated to appropriate levels of management.
•Provides application support to users for Oracle modules such as Advanced Supply Chain Planning (ASCP), Order Management (OM), Inventory (INV), Purchasing (PUR), Production Execution (PE), Product Development (PD).
•Interviews business users regarding their business process in order to determine their business requirem...