Benil is an ITSM consultant based out of India, and contributes to the IT Service industry for the last 14 years through various roles in IT Service management and currently associated with Microland Limited, one of the largest, pure-play IT Infrastructure Management Services company in India. In his role as Sr. Manager- Solution Engineering, he manages offshore Pre-Sales and Bid Support for the UK and US regions responsible for solution planning and solution win-ability. In the last 7 years, his experience is exclusively in delivering and managing advisory services in the area of IT Service Management (ITSM), ITIL庐, ISO/IEC 20000, ISO/IEC 27001, CObIT and ITSM Automation.
Being a certif..
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