Professor and consultant with expertise in sourcing, service management, project management, corporate social responsibility, green IT, human capital management, organizational transformation/process improvement, and technology transition. Certified Outsourcing Professional (COP). Top Contributor to LinkedIn on Impact Sourcing and Corporate Responsibility.
Currently:
-- Clinical Professor at the Naveen Jindal School of Management at the University of Texas at Dallas.
-- Founding Director, ITSqc, LLC
-- Series Editor, Service Science series (Springer)
-- Member of the US TAG for ISO 26000 - Social Responsibility, 2006-present
Founding editor, interactions (ACM)
Specialties: service sci...