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FCMs operate as business owners and are responsible for ensuring operational and financial excellence of their banking center while fostering a customer-centric environment. The FCM’s core responsibilities include building, leading, managing and coaching a team of sales and service professionals to meet and exceed the needs of their customers.

Core Responsibilities

Financial and operational management:
- Drive revenue by engaging staff on business strategy and performance results
- Evaluate key performance indicators to identify opportunities for improvement
- Execute sales and service delivery strategy by fostering collaboration between banking center teammates, partners and special...

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