Last role was Service Availability Manager - IT Infrastructure ( looking for job change - Immediate Joiner ).
Industry
Technology / Software / Internet
About
PMP and ITIL Certified IT professional with 16 plus years of IT experience and seeking assignments in IT Service Delivery, Data Centre Management, IT Operations and IT Infra Project Management. Preferable roles : IT Infra Manager / IT Infra Service Delivery Manager / IT Manager
Looked at these aspects in earlier roles :
* Continuous Service Improvement.
* Delivery of services within the SLAs and KPIs.
* Ensured quality of services.
* Performance reporting.
* Team Management.
* Service Transition for customers as services are added or removed.
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