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•20+ years experience in the technology field (leadership, support, business development, product management, engineering, and development)

*	Customer Experience Management
*	Staff Development and Leadership	
*	Customer Centric Management
*	PCI Compliance Management		
*	Strategic Planning
*	Business Intelligence		
*	High Availability Systems
*	Product Innovation and lifecycle		
*	Production Operations
*	Business Partnerships		
*	Team Building
*	Resource Demand Management		
*	Monitoring Process and tools
*	IT Process Optimization		
*	Virtualization Solution Strategies
*	Solution Architecture & Distribution		
*	Vendor Management
*	Information Security		
*	Operational / Process Support
*...

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