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Personal Information
Organization / Workplace
Johannesburg South Africa
Occupation
Contact Centre Association
Website
About
The CCMG is a new and exciting initiative set up to grow, develop, mentor and transform the middle management layer of the South African contact centre industry. At the CCMG, contact centre professionals from across a vast number of industries gather for exceptional learning, peer-to-peer sharing, and to discover the latest technologies and solutions available to run their contact centres as efficiently and effectively as possible.

Presentations(116)Ìý

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Let's talk about CX - NICE Presentation at CCMG Awards
Let's talk about CX - NICE Presentation at CCMG AwardsLet's talk about CX - NICE Presentation at CCMG Awards
Let's talk about CX - NICE Presentation at CCMG Awards
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Building & Maintaining Relationships in a Hybrid World
Building & Maintaining Relationships in a Hybrid WorldBuilding & Maintaining Relationships in a Hybrid World
Building & Maintaining Relationships in a Hybrid World
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WELLNESS – the NWOW (NEW-WORLD-OF-WORK*™) chill-pill for mental health?
WELLNESS – the NWOW (NEW-WORLD-OF-WORK*™) chill-pill for mental health? WELLNESS – the NWOW (NEW-WORLD-OF-WORK*™) chill-pill for mental health?
WELLNESS – the NWOW (NEW-WORLD-OF-WORK*™) chill-pill for mental health?
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Documents(3)Ìý

Global trends regional impact
Global trends   regional impact Global trends   regional impact
Global trends regional impact
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Manage business communications with SAP
Manage business communications with SAPManage business communications with SAP
Manage business communications with SAP
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CRM is in trouble
CRM is in troubleCRM is in trouble
CRM is in trouble
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