Skills
• Strong experience in direct communication with customer in: Mexico, U.S and European, managing the customer web portals and the floor complying with the Customer Specific Requirements of customer as: GM, FCA (Chrysler), Ford, PSA Peugeot, Nexteer, ZF, Allison Tranmission, Thyssenkrupp, USUI, Cooper Standard, Bosch & Magna.
• Advanced knowledge in Complex Solving Problems (6s, Red X, Kepner Tregoe, 8D, 7 Steps, etc.) on the claims and warranties reported by the customer.
• Coordination of APQP team to develop process to launch the product according with the customer specific requirements and meeting with the APQP reference guide by AIAG.
• Advanced experience using the Core Tools,...