As part of the leadership team at BeyondCurious, my job is the help build a great company. In my role as Head of Experience Research & Strategy at BeyondCurious, I oversee all research, both quant and qual, to understand users, develop original thought leadership, develop experience strategy, and ensure great product design. As a researcher, ethnography deeply informs my approach to user-centered design. Whether conducting ethnographic research, participatory design, prototype testing, or usability studies, all of my user experience research is based in a contextual understanding of user needs. My background as a visual artist and university lecturer informs both my process and approach t...