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Nigeria Nigeria

Performance Monitoring at Diamond Bank PLC

Finance / Banking / Insurance

Chidi is a breed of talent and passion. Groomed under transaction and transformation background, he has combined experience in people, business process, strategy, system, data analysis and performance monitoring and management. What I offer - specialty: Performance management and improvement, process cycle time reduction, customer satisfaction (Voice Of Customer, Voice Of Employee, Voice Of Business, Voice Of Process), cost reduction and profit increase using Lean Six Sigma (Green Belt), Balanced Scorecard and Business analysis. ROLES IN: 1. Performance Management (Financial and Non Financial Performance Management) 2. Service Management 3. E-Banking (ATM service optimization) 4.