Clement is a Principal Analyst at Ovum. He serves large enterprise clients, advising them on managed services in cloud and security, as well as strategies for improving the digital customer experience. His research coverage includes managed cloud/managed cybersecurity services, customer experience strategies/management, and digital marketing strategies/services.
Prior to that, he was senior analyst at Forrester Research, where he helped B2C marketing professionals with their digital and social marketing strategies in Asia Pacific.
Clement previously headed Partner and Programs Communications at VMware, where he led and executed the company’s thought leadership campaigns across Asia Pa...