LEARNING AND PERFORMANCE PROFESSIONAL
Senior Level consultative problem solver and change agent with 20+ years experience improving operational efficiency, employee performance and productivity, employee retention, engagement, and customer satisfaction by redesigning business processes and introducing world-class learning methodologies. Demonstrated excellence defining and executing growth strategies supporting organizational objectives through staff training and development, innovation, and client satisfaction. Strong individual contributor and leader..
Training Curriculum Planning • Professional Development • Coaching & Mentorship
Customer Relationship Management • Personnel Develo...