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I am currently a key leader in the most talented Product Management team ever assembled in the #CEM domain.  Period.  

At Genesys, I managed three Director level leaders and teams of highly skilled Product Management professionals that delivered outstanding conversation-focused experience management applications, and performance management and analytics solutions for the Genesys Contact Center Suite.

At Shoretel, I advanced the customer interaction applications business. I was charged with the responsibility for product direction, sales & channel development and technical and marketing alliances.

At Aspect Communications, I led the definition, beta and launch of a v1.0 enterprise VoIP ...

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