With 5 years experience in customer service- call center and service excellence in Telco industry. Dararith has archived and gained a lot of knowledge of customer service. From call center to service excellence, he is a young player among the team and the company who is willing to learn new things for better experiences. He is smart and fast learner. He has been assigned to take many tasks and exercises of making outbound call to key dealers and clients to do the trade survey and dealer education program, cooperated with Call center, Customer service, and Regional sales team to develop and design the video SOP, and coordinated with ICT team to develop the Knowledgebase system.
Dararith ...