For over a decade, I have built a career focused on customer service, digital marketing, and IT development, supported by my education in business and project management. In my various past positions, I have overseen numerous departments鈥� operational budgets, developed several different client onboarding processes and trainings, and established technical support procedures.
Now as a Business Analyst, I consult with functional users, project managers, developers, and other analysts to create and enhance system tools that address customer's needs and find solutions to technical challenges that arise.
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