As one of the leading independent retailers in the United States, professional speaker, and pet product developer, Dave Ratner connects with customers on a daily basis. With common-sense, forehead-slapping insights on management, sales, marketing, customer service and customer loyalty Daves engaging and laughter-filled keynotes and trainings pack in the crowds. Businesses across the country have used Daves strategies to increase revenues and compete with Big Dogs in their marketplace.
He dedicates his time supporting the little dog nationally as one of the few independent retailers on the National Federation of Retail Associations.