Personal Information
Organization / Workplace
Israel Israel
Occupation
Director of Product Management, Customer Engagement Analytics
Industry
Technology / Software / Internet
About
• Manage the development and go to market activities of a new product line
• Lead a team of six product managers (in Israel and the UK)
• Lead the roadmap for NICE Customer Engagement Analytics platform and business applications, deployed as SaaS
• Collaborate directly with Fortune 500 customers in the US and EMEA (leading Telco companies and banks) to ensure successful implementation, satisfaction and retention
• Work closely with technology vendors (IBM, HP, Liferay), R&D, UX and system architects
• Support the development of sales and marketing tools and collateral
• Present NICE solutions in local and international conferences (NICE Interactions use...
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