An independent specialist consultant and interim manager in outsourcing and offshoring, covering all aspects from sourcing strategy, through supplier negotiation and selection, to ongoing 3rd party management and benefits realisation.
This relates to both IT (ITO) and Business Process (BPO) Outsourcing through assignments in the UK, Europe, Canada and the US.
Specialties: Sourcing Strategy. Outsource selection, negotiation and implementation. service integration (SIAM), sourcing governance, offshoring, and vendor management, covering both ITO and BPO (including some niche areas of expertise such as end to end ATM services).
All industry sectors, with specialisms in and Financial Service...