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I am an experienced IT-professional with over 10 years experience in working for different blue chip companies including IBM, U.S. Robotics, Novell, Hewlett Packard, LANDesk Software, VMware and Dell in a variety of roles. My main areas of expertise are technical support for Hardware, Windows and Linux Operating Systems, a variety of business applications, TCP/IP networks, IP and Fibre Channel Storage, Virtualization Technologies, Virtual Machine backup implementations. and SAN Concepts and Implementation. In my roles, I have worked on a number of projects with a wide variation in client and customer areas with emphasis of providing quality customer service and effective troubleshooting....

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