Transforming the relationship between citizen and state with the Oracle CX platform
Industry
Technology / Software / Internet
About
Business situations always boil down to people situations 鈥� fact; as such, among professionals in the dynamic digital era there is no more B2B or B2C, now there is only H2H: Human to Human.
Digital Transformation enables this connection like never-before but let鈥檚 be clear 鈥� Transformation is more than Digital; Digital is more than just technology. Real Digital Transformation is applying the culture, practices, processes, and industrial sciences of the modern era to meet economic challenges and respond to clients'鈥� raised expectations.
The core focus of my career is seeing those connections and transformations realized and enabling this by means of 'The Customer Journey' 鈥� starting wit...
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