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Greater New York City Area United States

Service Delivery Automation and DevOps - Global Digital Technologies

Technology / Software / Internet

An entrepreneurial minded Technical professional of 30 years’ IT experience with extensive subject matter expertise in IT Services Management (ITSM) and ITIL, methods, processes, planning, and developing cost effective solutions to meet customer business requirements. Concentrated interest in Service Design, Service Transition and Service Operations. ITIL certified V3 Service Management and ITIL certified Intermediate Level, Release Control and Validate. Specialties: ITIL Certified: V3 Foundation in IT Service Management - ITIL Certified: Intermediate, Release Control & Validate, DevOps & Continuous Integration. ERP: IFS, SAP and many legacy applications. Standards: XML, ACORD Comp...