Experience in Operations, Strategic Initiatives, Special Projects, Client Management, Service Delivery, Program Management, Training, Quality, Customer Service, and Support with recognized strengths in: problem-solving & trouble-shooting, sales staff support, training planning, implementing proactive procedures and systems to alleviate problems in the first place and account maintenance. Possess proven skills in Leadership, Employee Relations and Customer Relations Management.
Started my career with the Hotel Industry and thereafter moved to the BPO industry.
Specialties: Green Belt Certified
Professional Training and Workshops Attended
Coaching and Counseling
Training-cum-Workshop Qual...