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Shenzhen, Guangdong, China China

SmartCare CEM / SOC Consultant in Huawei HQ

Telecom / Mobile

Customer Experience & Network Performance Monitoring expert with rich experience of 15 years in Telecom plus 08 years in IT Industry. Specialist in Telecom PreSales & Solution Marketing recognized for an “amazing” ability to present solution to various levels (CEO/CTO/CMO to Technical Engineering Teams). Worked in Tektronix & Astellia as PreSales & Solution marketing, Solution Architect with special focus on Mobile Network Monitoring Solutions, Analytics CEM, e-TOM and OSS standards:- - Customer Experience Management & Data Analytics - Probe Based - Performance, Troubleshooting & Optimization - OSS – Performance, Fault, Configuration... - Service Mgmt – Monitoring, Assurance, S...