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São Paulo Area, Brazil Brazil

Systems Analyst

Technology / Software / Internet

Area: Contact Center Management, Renegotiation and Governance (2012-2013) Title: Jr. System Analyst Developed and evolved systems focused in support customer care service through inbound and outbound calls, in a set of systems of over 15 applications and 1500 batch routines which process information daily. Area: Telemarketing (2014) Title: System Analyst He worked in a project of migration from backlevel technologies to new ones acquired by the bank. He also created a new application architecture and changed the way how systems communicate in telemarketing applications, centralizing services and resources. Area: Digital Messages Dispatch (2015) Title: System Analyst The goal is to off...