Experienced across spectrum of products and service operation
IT experience includes handling independent Profit Center operations by generating revenue from
AMC, FMS, Professional Services
E2E project implementation including Servers/OS/Mailing system/Storage Solutions/Backup
solutions & Network connectivity
Experienced in handling walk-in Service Center Operations management as Authorized Service
Provider & independent Profit Center
Handled ASP operations for HP/Compaq/IBM/Lenovo/Acer/Sony VAIO/Nokia/Sony Mobiles/LG/
Motorola/Thuraya Satellite phone
Good Experience in handling Franchisee Network with accountability on Revenue generation/KPI/
Customer Satisfaction/Partner profi...