Customer expert | marketing, research, strategy, service development, innovation, transition, communication |
Crazy about: CUSTOMERS!
| Customer insights, centricity, journey, service design, ideation & (organisational / concept) development | passion for research | content marketing fan | visual thinking | BtoB (toC) | entrepreneur, always looking for opportunities to help | Focus on getting things done |
Academic background, first degree teacher, Prince2 certified. Creative and pragmatic.