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To train the junior analysts about the editorial policies of the process.
To create a work flow to help the team to achieve the targets
To set internal deadlines to the team and to make sure the team completes the project well before the target date set by the client
To give review presentations of the team to the senior management across the globe through WebEx sessions and conference calls
To escalate queries to the hub located in London 
To prepare dashboard and KPI reports of the team and present it to the manager in absence of Senior Process Lead
To explain the Pareto analysis given by Quality operation team to Junior/Associate Analyst and help them to achieve quality
To email regula...

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