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Lakeland, Florida Area United States

Customer Experience Advocate @ SYKES passionate about assisting customers in support of Call Center Strategies

Human Resources / Recruitment

My years spent working directly in the telecommunications industry, delivering and managing customer service and sales, enable me to understand the needs of senior executives in the sector. I consider effective delivery of the right customer experience to be today’s greatest challenge for the telecommunications industry. I am passionate about building business relationships that are of mutual value and do this through research, conversations, and meetings. These provide the key trends, drivers and objectives necessary to understand and create timely connections and engagement. SYKES is a global leader in providing customer contact management solutions and services in the business proces.