• Assist in the daily maintenance of room inventory .
• Responsible for budgeting, forecasting, financial planning and management of Front Office.
• Responsible for revenue generated through the Front Desk and any actions taken by the incumbent that can impact on the volume of business.
• Manage all major operating expenses and set financial margins regarding profit projections.
• Responsible for the financial management of the department and Front Office operation.
• Investigate and manage all serious cases of accidents, fire, theft, etc., including all correspondence relating to these incidents
• Resolve customer complaints in a timely fashion to ensure a high level of c...