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Extensive experience as project manager of technology initiatives across private and public sector organizations the following areas: customer relationship/case management, knowledge management , business intelligence and data analytic solutions, advanced detection and surveillance, healthcare fraud analytics, electronic form filing projects, shared services definition.

Specialties: Exceptionally proficient at leveraging data and technology to achieve innovative yet cost-effective product and service solutions. CRM/XRM solutions for call centers, private and public sector case management. Data mining and surveillance of financial services industry data, and healthcare claims analytics, ...

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