Enigen is a multinational CRM consultancy, focused on enterprise and mid-business market. Enigen are a trusted advisor that supports their clients in the strategy definition of customer relationship management, in the software selection from top vendors in the world to implementation of technological solutions. Enigen delivers its high value service to obtain immediate benefits for the customer.
General business results increase in terms of:
customer experience, by customer-company interaction analysis;
brand reputation that is strictly important in the social media’s era;
customer sentiment, in order to analyze deeply the customer and develop innovative products.