Personal Information
Organization / Workplace
Saudi Arabia Saudi Arabia
Occupation
Head of Travel and Tourism Department at King Abdulaziz University, Tourism Institute
Industry
Education
About
Specific interests include services marketing, service failure, customer complaint and service recovery activities. Further, my research has focused on tourism’s unique characteristics on tourist complaining behavior and related processes.
A dedicated researcher with first rate communication and interpersonal skills, I thrive on deadlines and can work efficiently within a team or on my own initiative. I am constantly looking to expand my knowledge and skill-set, and look forward to developing my career in academia.
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