• Customer service inside sales
• Plan and communicate changes in product, and process.
• Build business relationships and loyalty with Customer base.
• Troubleshooting operations for customers to maintain production schedule
• Provide support on product development on applications
• Carbide specials ,End mills, saws, keyway, etc to complex form tools
• Tool coating services
• Consultative sales approach
• Teaching and coaching fellow staff members on product knowledge
• Blueprint reading to provide tool support
• Accounting-Pos reporting
• Sales execution, marketing, personnel development, customer service
• Distribution planning, distribution management, ...